Profile Settings

• What are the benefits of having a wegfinder account?

  With a wegfinder account, you can purchase tickets, save favourite places and synchronize your data (journeys, tickets) across multiple devices. Your tickets remain available in your account even if you lose your phone. You can also log in on another phone to show your tickets if your own phone runs out of battery.

• How can I change the email address associated with my wegfinder account?

  To change your email address, go to “Profile” - “Account” and then tap directly on your email address to edit it.

• How can I reset my password for my wegfinder account?

  You can reset your password directly in the app (Profile - Account - Change password) or here.

• How do I synchronize my tickets and journeys across additional devices with my wegfinder account?

  As soon as you sign in to your account on a new phone, your journeys and most of your data will be synchronized automatically. However, some personal settings are not transferred and must be configured again. These include, for example, the transport mode filter and other individual preferences. Your search history is also not transferred to the new device and will be lost there.